What it Costs to Neglect Benevolence
Without it, boards and c-suites become siloed. Directors and executives optimize for their own agendas or their own committee’s success at the expense of enterprise thinking. Strategic decisions favour short-term results over long-term value. Culture becomes transactional — people do what they are told, nothing more.
Critical information does not surface. When benevolence is absent, people assume the worst, they protect themselves, and they stay silent about concerns. The board or c-suite becomes the last to know about the problems that matter most.